Specials

Specials are non-refundable unless otherwise stated. Specials (and rewards/vouchers) cannot be combined with other specials under any circumstance.

Digital products

We issue refunds for all our digital products within 30 days of the original product purchase. Just request a refund via Lana tel: 052 674 0970, and you will be refunded immediately. No questions asked.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Live attendance at any Workshop/Training

Your investment with us is secured.

Refund policy:

• You have to attend the entire training/workshop, from its beginning to the end of it.
• We keep 25% of your investment to cover the external expenses for having you at the venue (venue fees, etc.). And if, for any reason whatsoever, you are not satisfied with your investment at the end of the event, you get 75% of your money back. To get a refund, express yourself at the end of the event, and supporting staff will immediately action your refund. For what it’s worth, this has NEVER happened yet, so don’t count on it. Us taking almost full risk on us is just a simple demonstration of our confidence and intention to deliver enormous value to you as our client. We don’t even have clients – we only have raving fans!

Cancellation fees:

• In case your plans change (you are unable to attend the set dates), and you let us know that in a timely manner, your investment would remain with us (no refund), and your attendance would still be guaranteed for the next available dates that would suit you better. Due to the cost that we have for your planned attendance, the following applies for no-shows – (sorry) 100% charge; 1 week before the event – 25% charge; 2 weeks before the event – 15% charge; 1 month before the event – no charge. The venue has stringent rules when it comes to planning such events, and we incur a cost for the confirmed attendance, regardless of the actual number of attendance.
• If you change your plans entirely and no longer wish to attend the event, there are no refunds.
• In case we change the dates due to personal reasons (which also never happened for over a decade now) – we’d refund 100% of your money paid to us.
• In case of any change of laws or sudden governmental restrictions, acts of war, global pandemics and alike, we’ll do our best to offer an alternative solution. From postponing to a different date to delivering the training live but online, etc…